You can customize your tumbler using our online design tool. Choose a tumbler style, upload your image or logo, add text, to create your perfect design.

We recommend using PNG or  JPG files with a high resolution (300 DPI) for the best print quality.

Yes! We will email you from support@flairforsipware.com within 24-48 hours with a mockup. If you would like changes please reply until you approve. If we do not hear from you within 48 hours, we will assume you approve the design and process the order.

For customized orders

You will receive an email from support@flairforsipware.com within 24 hours after placing your order. Please check your SPAM folder if you don’t see it.

If we do not hear from you within 48 hours from the initial email, we will assume you approve the design and will begin processing your order.

The sooner you approve, the sooner we can process your order!

Standard Shipping: 7-10 business days (Free)

Expedited Shipping: 3-7 business days, depending on customer approval via email. UPS 2-Day for expedited.

Standard Shipping: 7-10 business days

Expedited Shipping: 3-5 business days with UPS 2-Day.

Currently, we only ship within the United States.

Once your order ships, you’ll receive a tracking number via email.

Since each tumbler is custom-made, we do not accept returns. However, if there’s an issue with your order (e.g., wrong design, damaged item), please contact us within 7 days for a replacement.

If your tumbler arrives damaged or with a printing error, please email us at support@flairforsipware.com with a photo of the issue, and we’ll make it right!

We accept Visa, MasterCard, American Express, and PayPal.

Yes! If you’re ordering 10+ tumblers, contact us at support@flairforsipware.com for special pricing.

For any questions or concerns, please email us at support@flairforsipware.com. We respond within 24-48 hours.